Shipping Policy for Vip-Services
Last updated: January 05, 2025
Thank you for shopping with Vip-Services! We are committed to ensuring your orders are delivered promptly and securely within Algeria. Below, you’ll find all the information regarding our shipping practices and policies.
Shipping Locations
We currently deliver exclusively within Algeria.
Shipping Methods
We partner with the following to ensure reliable delivery:
- Our dedicated delivery team.
- Local postal services.
- Private delivery companies.
Delivery Timeframes
We strive to deliver your orders within the following timeframes:
- Northern cities: Delivery within 24 hours.
- Southern cities: Delivery within 48 hours.
Shipping Costs
- Free Shipping: Orders exceeding 10,000 DA qualify for free shipping.
- Standard Shipping: Orders below 10,000 DA are subject to a shipping fee ranging from 650 DA to 750 DA, depending on the destination.
Order Processing Times
All orders are processed the same day they are placed to ensure timely delivery.
Tracking Information
For your convenience, we provide a tracking code for every order. This allows you to monitor your package’s progress from shipment to delivery.
Damaged, Lost, or Delayed Shipments
- If your shipment arrives damaged or is delayed beyond the stated delivery timeframe, please contact us immediately at support@vip-services.site or call us at +213660064879.
- For lost shipments, we will investigate the issue with our delivery partners and provide a resolution, including a replacement or refund, as necessary.
Contact Us
If you have any questions or concerns about our shipping policy, feel free to contact us:
- Email: support@vip-services.site
- Phone: +213660064879
- Business Hours: Saturday to Tuesday, 9:00 AM – 5:00 PM.